CurtainFitPrivacy policy
Last updated 15 November 2026
- Your rooms and measurements are saved on your phone, not on our servers.
- We keep your email address so we can count the windows on your plan. Nothing else.
- No ads, no tracking, no analytics. We never sell or share your details for marketing.
Who we are
CurtainFit is run by Install Men Limited, a New Zealand company based in New Plymouth. Our privacy officer is Jeffery Henry. We are responsible for your personal information under the New Zealand Privacy Act 2020. If you have a privacy question or request, email hello@curtainfit.co.nz.
What we collect, and why
| Information | Where it's kept | Why |
|---|---|---|
| Your rooms, labels and measurements | On your phone, in your browser's storage | So you can measure in stages, even without signal. We can't see this. |
| Window and door measurements, when you ask for results | Sent to our server, used to work out sizes, then discarded. Not stored. | To calculate your curtain sizes and shopping list. A short label such as “Bedroom – Window 1” is sent too, so results come back labelled. Nothing identifies your address. |
| Your email address | Our server | To identify your plan and count how many windows and doors you've used. |
| A random code for each window and door you've had results for | Our server, next to your email | So re-measuring the same window doesn't use up another credit. The code says nothing about the window itself. |
| Your internet (IP) address | Our server, deleted after 2 hours | To stop automated abuse of the service. |
| Payment details (paid plans) | Stripe, our payment provider | To take payment. We never see or store your full card number. |
When you buy a plan, Stripe tells us your email address, the amount and whether the payment went through. We keep these records for 7 years because New Zealand tax law requires it.
What we don't do
- We don't use advertising, tracking cookies or analytics tools.
- We don't sell, rent or share your information for anyone's marketing.
- We only email you about your plan, a purchase or a refund. We'll never add you to a newsletter without asking first.
Who else handles your information
We use two service providers, and they only use your information to provide their service to us:
- Cloudflare hosts the website, the app and our server. Its servers are worldwide, so your information may be processed outside New Zealand. Cloudflare is bound by its data protection terms to keep it safe.
- Stripe processes payments for paid plans. See Stripe's privacy policy.
We will only give your information to anyone else if the law requires us to.
How long we keep it
We keep your email address and window codes while you use CurtainFit. Ask us and we'll delete them, except payment records we must keep for tax. Your saved jobs stay on your phone until you clear your browser's data for CurtainFit.
Your rights
You can ask to see the personal information we hold about you, have it corrected, or have it deleted. Email hello@curtainfit.co.nz and we'll reply within 20 working days. If you're not happy with how we handle your information, you can complain to the Office of the Privacy Commissioner.
Changes
If we change this policy, we'll update the date at the top of this page. If a change matters, for example collecting something new, we'll say so in the app first.